4WM Team Roadmap - December 2024 W1
December
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Complete Onboardings
Aves + Princess + The Alfred + Maldegem
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Complete Designs
Dashboard, Guest Profiles, Reservation Profiles, Campaign Overview, Guest-App
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Admin Revamp
Recurring Invoices, Accountant, Btw, Omzet etc.
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Customer Batches
Aves, Docklands, Abdij, City Trip, Crystal, Juliani, Maldegem, Princess, The Alfred
-
Complete Stories Final-Batch
AI design, Feedback, Request Management, Sprint 51, [ x ] + hp-personal-todos
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🎯 Streamline Onboarding 🎯
Setup fixed guest journey, excl. translations, setup app seeders, fix-simplify-standardize onboard flow.
January
-
Onboarding New Batch
Complete all Limbo hotels (5)
-
Complete Stories Final-Batch
Direct Addon Payment, Failed Pay Email, Omnitech, Newsletter, DI-Team Check-in, Guest Journey Templates,
-
PMS/Big-player partnership
StayNTouch?
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Stabilize Operations
Standard weekly rythm, hours, funnels etc.
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🎯 Start Closing 5 New Hotels In 2 Months 🎯
That are not yet in limbo.
February
-
Complete Stories Final-Batch
Whatsapp Editor, PMS task -list, Generalize Conditionals, Complete Seasonality,
-
Rebranding & PR Start
GuestSpace and start online presence.
-
Close Partnership
StayNTouch
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🎯 Close: 5 new Hotels from past 2 months
None from Limbo
March
-
Complete Stories
Multi-tenancy, Room upgrades, Group logic
-
Fully PR Mode
News articles, big stories, massive online presence.
-
Hire Customer Success
With excess revenue hire customer success/onboarding manager so Derek can focus on closing and starting new round.
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Implement Partnership
Implement CRM-parntership-deal and do PR
-
🎯 Start Closing Last 5 Hotels to 10k MRR
None from Limbo
April
-
Complete Stories
AI app design, Html fac editor, Better homescreen ui variations, Automated request management, Feedback completion, Manual translation adding, fac attributes,
-
Closing Last 5 Hotels to 10k MRR
None from Limbo
-
💰 Start Investment Round on 10k + Big-Partnership
April until August - 1M at 4.5 million for 22%
Preliminary Steps
Admin
- Outband invoices, unpaid invoices, accountant, taxes
Messages
- Whatsapp, Email, Business Whatsapp
Unallocated
- Allocate all open tasks: Reminders, Emails, Notes, Noto into Jira or Hubspot
The Pillars
i. Leads
- Out prospects not scheduled a first meeting with.
- Make sure to daily update list, and sent out new emails.
ii. Closing
- All steps needed towards closing contacted prospects: schedule meeting, follow-ups, sending proposals etc.
iii. Onboarding
- Have a daily monitor on the progress of each onboarding roadmap - ensuring a swift completion between 3 weeks.
iv. Customer Success
- Creating new customer batches every two months, listening to pains and gains, and working towards contrac renewal.
a. Admin
- Outbound and inbound invoices, taxes, accountant tasks etc.
b. Partners
- Email each partner each week.
c. PR
- Linkedin, website, blogs, newsletters
d. Product
- Features, pains and gains, kpi's.
e. Stakeholders
- Investors, FFF, provide the necessary updates.